The Nerve Center of Your Business
Voice and data networks require constant attention in order to maintain their performance and deliver value to your business. It's a 24x7x365 job that requires expertise in many areas, such as server management, network optimization and security. If you don't have access to the experience and expertise of skilled professionals, your network can be at risk.
Expertise Born from Experience
XETA has the on-staff expertise needed to manage and service your network around the clock. We understand the technologies and business processes that make networks operate efficiently and use best-in-class tools to monitor systems, diagnose problems and prevent downtime before users are even aware of issues.
Our own internal network operations center (NOC) is at the core of our expertise. We manage approximately 1 million ports from our state-of-the-art NOC at our headquarters location. We perform basic monitoring and management services for our clients, as well as special projects such as system upgrades, migrations and business continuity planning, and execution. Additionally, we have more than 2,000 call accounting systems under maintenance, and we support a customer base of about 12,000 customers.
Performance You Can Depend On
XETA's Network Operations Center takes some of the worry out of maintaining your voice and data network assets and allows you to focus on your business. Other benefits of the service include:
- Enhanced performance of assets
- Greater return on investment
- Cost savings versus attracting and retaining in-house support teams
- Guaranteed service level agreements
- Predictable cost structures that eliminate budget surprises