The Phone is Our Foundation
Phone systems are critical to your operations. You can't be in business without them. Whether you have a small office or a nationwide network, XETA has designed, built and managed systems for businesses large and small.
XETA's roots are in the development of call management systems for the hospitality industry – the PBX systems used to generate revenue to hotels and resorts and provide voice services to guests. Leveraging this background, we developed expertise in the development and management of telephony systems that are dial-tone dependable.
World-class Systems, Legendary Service
As they have increasingly converged with data networks, telephony systems have become more sophisticated and capable of providing enhanced services. All of this has meant that it is no longer just a matter of running wire and choosing handsets – telephony requires an understanding of the business and the needs of end users. Our relationships with the top vendors in telephony – Avaya, Mitel, Samsung, Alcatel and Nortel – mean we can select the solution that is right for your business – today and tomorrow.
XETA's design experts can help create a phone system that is dependable, manageable, cost-efficient, and helps employees communicate with each other and with customers. We also provide service after the sale in the form of maintenance and support, and break-fix services from our onsite repair facility and inventory of replacement parts.
"Always On"
Whether you have an older system that is still providing value or need to implement an enterprise-class IP telephony-based system that is integrated with your data infrastructure, XETA has the vendor relationships and on-staff expertise to build and support it. These solutions also offer your business:
- Dependable, responsive customer service
- Productive employees
- Lower operating costs
- Extension of existing investments