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At XETA, we have a simple definition for Managed Solutions: we provide whatever products and IT services you need, whenever you need them.
From ongoing network maintenance agreements and remote worker solutions to time and materials contracts, XETA is able to bundle its complete array of voice, data, wireless and messaging products and services in any configuration - all to help you manage the day-to-day technical responsibilities so you can concentrate more on your business and its operations.
Our Managed Solutions experts are ready to customize a communications solution specific to your company's needs, with:
- Network design, assessment and implementation
- Unified desktop solutions
- Traffic analysis
- Contact Center solutions
- Onsite or Remote worker solutions
- Dedicated account teams for maximum customer service support
- Asset management services
- Maintenance contracts
- MAC/T&M/Upgrade service
- Outsourcing
- Equipment buy-back
- Staffing
- Consulting/professional services
Managed Solutions Products
We provide one of the most comprehensive selections of products and tools in the industry. In addition, our Managed Solutions representatives are experts at designing, integrating, implementing, installing and maintaining your systems.
- IP Telephony
The more you know how to optimize these tools, the more advantage you'll have in business. Use XETA's knowledge of the market and network assessment skills to develop an end-to-end communication plan.
- Contact Center
In many enterprises, this is the most customer-focused aspect of the business. XETA will help you design and implement a call center plan that can turn every interaction and touch point into potential revenue.
- Unified Messaging
When information systems communicate with each other efficiently, people can access and share information with each other more effectively. XETA will help you control your information flow to and from all sources.
- Conferencing
As companies grow in size and geographic locations, your conferencing applications need to expand just as quickly. XETA can help you select and install conferencing technology that extends voice connectivity to conference rooms and offices while improving how your employees interact with information and each other.
- Mobility
Universal communication is the key to productivity for your employees, your customers, your business. XETA can help you develop a strategic and cost effective mobility plan.
- Data Networking
Streamline your business processes with more efficient workflow applications. XETA creates tools that help network administrators automate routine tasks and give better structure to daily operations.
- Traditional Telephony
The majority of voice communications are still managed via traditional technology. XETA can help you design, implement and maintain your traditional telephony platform - with all the features and reliability you require.
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